©2025 – Solar on Steroids Ltd
Registered in England & Wales (Company No. 15845416)
Registered address: 124 City Road, London, England, EC1V 2NX
Trading name: Solarcoaster
Last updated: 17th October 2025
Contact: info@solarcoaster.co.uk
Introduction
This privacy policy explains how Solar on Steroids Ltd, trading as Solarcoaster (“we”, “our”, “us”), collects, uses, and protects your personal data when you visit our website or request a quote.
We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or submitting your details, you agree to this privacy policy.
Website covered
This policy applies to:
solarcoaster.co.uk
Our service
Solarcoaster is a UK-based lead generation service. We help homeowners and businesses find and compare quotes for solar energy and battery storage systems from trusted providers.
When you fill in our online form, we collect certain details so that we can match you with appropriate solar installation companies.
Once your enquiry is submitted, we may contact you to confirm your details and then securely share them with one or more of our approved partners so they can provide tailored quotes.
Information we collect
When you complete our online form or otherwise contact us, we collect the following personal information:
Whether you own your home (Yes/No) – to confirm eligibility for solar installation services.
The service you are looking for (Solar & Battery, Solar, Battery, Help me decide) – to determine which type of provider best suits your enquiry.
Your estimated annual energy spend (Less than £1k, £1k–£1.5k, £1.5k–£2k, £2k+) – to help estimate potential savings and provider suitability.
The number of quotes you would like (1, 2, 3, 3+) – to manage your expectations and connect you with the right number of providers.
Your preference for local or national providers (Both, Local, National) – to match you with installers based on your preference.
Your full address – to confirm property location and ensure relevant provider coverage.
Your full name – to personalise communications and ensure correct contact details.
Your email address – to send quotes and correspondence securely.
Your phone number – to confirm your details and allow partners to contact you directly.
Contact consent – to record your permission for communications and data sharing.
We do not collect or process special category data such as health, ethnicity, or religious beliefs.
We also collect technical information automatically using tools such as WhatConverts and Perspective, including your IP address, browser and device type, referral source (for example, which ad or search brought you to our site), and pages visited.
This helps us improve our website and measure campaign performance.
How we use your information
We use your data to:
Provide our quote-matching service and connect you with suitable solar providers.
Confirm your details and manage your enquiry.
Send you promotional messages about related energy-saving products and services (you can unsubscribe at any time).
Improve our website, marketing performance, and customer experience.
Detect and prevent fraud or misuse.
Sharing your data
We only share your data when necessary to deliver our service.
Your details may be shared with:
Website and data processors: WhatConverts and Perspective, which manage tracking and form submissions.
Advertising platforms: Facebook/Meta, for targeted and lookalike audience marketing campaigns.
All partners and processors operate under UK GDPR-compliant data processing agreements.
We do not sell your personal information to any third parties.
Marketing communications
If you request a quote, we may contact you via email, SMS, or phone with updates or offers relating to solar and renewable energy services, under the soft opt-in exemption of the Privacy and Electronic Communications Regulations (PECR).
You can opt out at any time by clicking “unsubscribe” in our emails or contacting us at info@solarcoaster.co.uk.
Advertising and lookalike audiences
We may use anonymised or pseudonymised data to create custom or lookalike audiences on Facebook/Meta.
This helps us reach people with similar interests to our existing customers.
You can object to this activity at any time by contacting info@solarcoaster.co.uk.
Data retention
We retain your personal data only for as long as necessary for the purposes described in this policy.
Enquiry and lead data: up to five years after submission.
Marketing data: until you unsubscribe or request deletion.
Analytical and cookie data: retained according to our cookie policy or platform limits.
After this period, your data will be securely deleted or anonymised.
Legal basis for processing
We process your data on the following legal bases:
Legitimate interest – to process your enquiry and connect you with relevant providers.
Consent – for marketing communications and when sharing your details with specific partners.
Contractual necessity – to fulfil your request for information or quotes.
Legal obligation – to comply with record-keeping and regulatory requirements.
You have the right to object to processing based on legitimate interest.
Your rights
You have the right to:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“the right to be forgotten”).
Object to processing, including for direct marketing.
Request restriction of processing.
Request data portability.
To exercise any of these rights, please email info@solarcoaster.co.uk.
Cookies
We use cookies and similar technologies to enhance your experience, understand site usage, and improve marketing performance.
You can manage or disable cookies in your browser settings.
For more details, please see our cookie policy.
Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, alteration, or disclosure.
Only authorised personnel and approved processors have access to personal data and are bound by confidentiality obligations.
Changes to this policy
We may update this privacy policy from time to time. Updates will be posted on this page with a new “last updated” date.
Please check back periodically for the latest version.
Complaints
If you have concerns about how we handle your personal data, please contact us first at info@solarcoaster.co.uk.
You can also raise a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/make-a-complaint.
Contact us
Solar on Steroids Ltd (trading as Solarcoaster)
124 City Road
London, England, EC1V 2NX
Email: info@solarcoaster.co.uk